Frequently asked questions
What do your websites cost?
Our prices depend on many factors. To get a better idea of the cost of what you need, give us a quick phone call at +961 (1) 487 485. We will ask a few questions about your project, what features and interactivity you will need, who will handle content development, whether or not you would like to sell online. After this short discussion, we should be able to give you a ballpark number. If you are still interested, we will be happy to develop a comprehensive proposal that outlines the scope, process and costs.
How long does it take to build a site?
Once we have all the content (text and images), it should take 3-6 weeks for us to design and build a typical, small scale website of 8-10 pages. The most time consuming phase of any web project is collecting and writing the content.
How does the development process work?
There are nine steps in our development process
1. Discovery – If the project is a rebuild, we review your current content and make further recommendations for improvements. If it is a new site, we start by discussing the subjects and functionality you envisage for your site and develop an outline for you.
2. Content – You compile all the content for the website, including all text and images.
3. Preliminary Design – We create a home page concept including colors, fonts, image style and layout.
4. Organization – When we have received all content in its final version, we review it to determine the best way to organize the information. The structure of the site is based on this organizational scheme and must be approved by you.
5. Design Revision – After reviewing the initial design, you have the opportunity to request changes.
6. Implementation – Once we have received your approval on the design, we move on to implementation. This is where the approved design becomes concrete and where we add site-specific features.
7. Page Content – When we have all the content that will be included on the site and an approved design, we will enter all the data as provided.
8. Testing – We run through a final set of tests to be sure that everything is functional. You have an opportunity at this time to test the site as well.
9. Launch – Once we have your final approval, we launch the site. The marks the end of the project.
Are your sites mobile-friendly?
Yes. Every site we have built since 2010 has been mobile-friendly. The method we use to achieve this is known as responsive design, which ensures that the site works well on a wide variety of screen sizes, from smartphones and tablets through to small and large desktop monitors.
Will I be able to make changes to the site after it is completed?
Yes. We use multiple content management systems and product information management software to build our sites, which allows anyone with average computer skills to make changes to their own website. A training is scheduled by the end of each project to ensure the user is informed on the proper usage of the platforms.
We always remain available to make changes for you, if you do not have time or you need more complex changes. A maintenance agreement can be proposed.
What kind of businesses do you work with?
We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]
Over the years, we’ve helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.
Who will I work with during the project?
This is a great question to ask and you should ask it to any firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew. Who that will be depends on your project needs and what stage of the process you are in during the project.
What platform do you build your websites on?
We build all of our websites on a Content Management System (CMS) platform called iPartner CMS and on Product Information Management software (Catalog) called iPartner Retail.
Do you work with other platforms like WordPress, Joomla, Drupal?
Yes. We have the expertise to manage multiple open-source platforms.
Do I own my website?
YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
Social Media Management: Will this work for type of business?
If your customers use the internet, we tend to think so! No matter the business, our expertise lies in our ability to understand your business, find and grow you a targeted following, and drive leads and sales for your business.
Can you increase my awareness through social media?
Definitely. Every day we improve the social accounts of businesses like yours and connect them with hundreds of thousands of people most likely to buy.
How long are your social media contracts?
All of our contracts are 3 months in length, renewable.
How do I get started?
Give us a call or shoot us an email to get started. From there, you will be introduced to one of our marketing specialist who will identify your needs and develop a unique strategy for your business to reach your goals.
How much does your services cost?
No two businesses are the same and our prices and process reflects that.
What will you post?
Our content strategy is tailored for your target audience and your unique business. We create custom images for your brand and our community managers post content that either informs, entertains, or inspires your target customer.
The client should provide complex artwork if needed.
How many followers can you get me?
Our services consistently gain new followers organically. With the right advertising budget, we are able to increase our efforts from hundreds to thousands of followers a month.
What platforms should I be on?
There is no universal right answer for this question. Let us start a conversation around your unique business and your unique needs to determine what platforms will be most effective to accomplish your goals.
Can you setup my social media accounts for me?
Not a problem! As soon as your campaign starts, we will create, design and optimize all of your accounts for massive awareness and lead generation.
Do you send reports?
Yes. We make it easy for you to keep track of your new results. Upon the start of your campaign, you will receive a file to track the social media data and growth, including your website traffic data.
Still have questions?
Get in contact and we’ll be happy to answer them.